Frequently Asked Questions

GENERAL INFORMATION ABOUT THE SERVICE

What is MOCHADO EVENT, and what services do you offer?

Mochado Event is an event agency that customizes events for businesses. We offer services such as event planning, marketing, hosting, team building, and content production (photo, video, and reels).

How can a hotel collaborate with MOCHADO EVENT?

We collaborate with hotels to organize corporate events, conferences, and gatherings. Hotels can offer their venues, accommodations, and catering as part of a comprehensive event package.

BOOKING AND CANCELLATION

What are the cancellation policies for hotel bookings through MOCHADO EVENT?

The cancellation terms vary according to the hotel's own policies. These will be communicated at the time of booking. Generally, the following apply: - Free cancellation up to 14 days before the event. - No refund for cancellations made later than 14 days before the event. - Date changes may be considered based on availability.

What happens if a customer wants to change the date for a hotel event?

We will check the hotel's availability and adjust the event accordingly. Changes may incur additional costs depending on the hotel's terms.

PAYMENT AND PRICING

How does payment work for hotel events?

All bookings are invoiced in advance. If a cancellation occurs after the deadline, no refund is provided, as the hotel still charges us for the reservation.

What services are included in the price for an event with hotel accommodation?

Prices vary based on needs, but may include: - Accommodation and conference facilities - Dining and catering - Event planning and coordination - Entertainment, team building, and photo/video production

PRIVACY AND MARKETING

How is information about hotel guests and companies handled?

We only collect the necessary information to conduct the event and do not share it with third parties without consent, unless required by law.

Can MOCHADO use photos and videos from hotel events?

Yes, unless otherwise agreed in writing, we can use photos and videos for marketing purposes.

LEGAL MATTERS AND CONTACT

What happens if a dispute arises between the hotel and the customer?

Mochado Event always seeks to resolve any disagreements amicably. If this is not successful, the matter can be brought before the relevant authorities.

How can we contact MOCHADO EVENT for collaboration or inquiries?

You can contact us via email: post@mochado.no

Norway's first alcohol-free event company

What is MOCHADO EVENT?

MOCHADO EVENT AS is one of Norway's first event agencies specializing in alcohol-free experiences. The company aims to create inclusive and health-promoting events for both businesses and individuals, without compromising on quality and enjoyment.

Why focus on alcohol-free events?

We collaborate with hotels to organize corporate events, conferences, and gatherings. Hotels can offer their venues, accommodations, and catering as part of a comprehensive event package.

What types of events does MOCHADO EVENT offer?

MOCHADO EVENT organizes: Conferences, dinners, team building, and corporate parties – all without alcohol. Festival areas and premium zones at concerts – with an exciting selection of non-alcoholic options. Cultural events – focusing on art, music, and culture where everyone can participate equally.

Why focus on alcohol-free events? How does MOCHADO EVENT collaborate with the business sector?

MOCHADO EVENT collaborates with Norwegian alcohol-free producers and companies to promote high-quality alcohol-free alternatives. They offer tailored corporate events with a complete alcohol-free bar, professional bartenders, and a wide selection of non-alcoholic beverages.

What are the benefits of an alcohol-free event?

Creates a more inclusive corporate culture where everyone feels welcome. Reduces the risk of negative consequences associated with alcohol at social events. Allows companies to be part of a growing trend towards healthier, more conscious choices.

What sets MOCHADO EVENT apart from other event agencies?

MOCHADO EVENT is 100% alcohol-free and aims to create events where community and experiences are at the forefront. They are not a competitor to traditional event agencies but a catalyst for positive change in the industry.

Who does MOCHADO EVENT collaborate with?

MOCHADO EVENT collaborates with organizations such as FMR (Fellowship-Dignity-Sobriety), Juvente, and Sobar 74 to create safe and inclusive spaces for young people, health-conscious individuals, and those who choose to abstain from substances.

How can businesses or organizations collaborate with MOCHADO EVENT?

MOCHADO EVENT invites businesses and organizations to strategic collaborations to explore how alcohol-free alternatives can create modern and inclusive corporate events. They offer meetings where they present the possibilities of an alcohol-free event and how this can enhance the company's reputation.

Why should the business sector support alcohol-free initiatives?

Increasing demand for high-quality alcohol-free alternatives in the market. Enhances the company's reputation and makes events more accessible. Supports Norwegian producers of alcohol-free beverages. Creates a more inclusive work environment.

How can you contact MOCHADO EVENT?

For more information or to plan an event, you can visit mochado.no. MOCHADO EVENT is an innovative player challenging the event industry to think differently – focusing on community, inclusion, and enjoyment, all without alcohol.